Jacqui Miyabayashi

Stand-Out Book: Different by Youngme Moon

Sunday, April 8, 2012

Every once in a while a book comes along that resonates deeply and embeds itself in your mind. You see examples of its message everywhere. You have to fight the urge to quote it. You can’t stop yourself from giving friends, your spouse and even innocent bystanders lengthy explanations of the key ideas . Pity those souls who have no interest in marketing or business!

Such is the book entitled Different, Escaping the Competitive Herd by Youngme Moon. So different is this book that it has become a true stand-out in the competitive herd of business literature.

Before you rush out and buy it, take heed – it’s not a business How-To manual. There are no bullet points to takeaway to apply to your own ventures. You might even have a hard time understanding it – I certainly did the first time I read it and I have a degree in marketing! The book came strongly recommended by a mentor whose opinion I value so I gave it a second look. That’s when the core message truly revealed itself to me.

What you’ll find in this book is a critical look at marketing today. More than one or two industries come under fire. That’s Part One. Part Two applauds companies that have changed the marketing business model and are succeeding. The third and final part is a reflection by the author on her reasons for writing the book. She’s a professor at the Harvard Business School but that doesn’t mean she walks the walk. She freely admits to non-conformity in her ideas for how we should market to the world.

I’m in the process of dissecting this book for a third time. I’m terrified that my background in marketing is too deeply ingrained. I fear that if I had the (financial) resources I would steer my business in exactly the same direction as the more successful brands.

I wonder if the things I see as being unique about my messenger bags for children are real to the customers whom I hope to sell to? Do these things even matter to my target market? Or have I fallen into the trap of trying to push what I want to sell rather than what my customers want?

Are you guilty of this too? Look around with a critical eye at your competitors. Is your product really that different from any of theirs? In the attributes that consumers really care about? Or are you just splitting hairs?

Professor Moon might argue that my customers don’t even know what they want and it’s up to me to tell them. That’s what I mean about this book being different. In one chapter she actually suggests that focus groups and market research results should be ignored … You really have to read this book if that shocks you.

Watch the trailer above for a little taste.

If you feel like you’re stuck in a rut, fighting a losing battle, going nowhere fast with your business and need a fresh pair of eyes on it then this is your book. I would love to hear from others who have read it to hear their take.

Going against the grain: business ethics

Wednesday, March 7, 2012

counterfeit japanese fabric

Isn’t this fabric adorable? Little cats prancing around Paris! I loved it the minute I saw it. It quickly sold out at my main fabric supplier so when I found a half yard online I grabbed it. This particular piece came from Taiwan. Can you imagine how I felt when it arrived and turned out to be counterfeit fabric. Is there even such a thing? Apparently yes, there is. Having seen the original Japanese-made fabric I knew right away that this was an inferior knock-off. I was shocked, angry and disappointed.

When is it ever right to copy somebody else’s original artwork? Never!

I could have used this fabric to make my little messenger bags for children. Most of my customers would not have sensed this fabric wasn’t real McCoy Japanese material. But in my business I have made a commitment to use only Japanese-manufactured fabrics, from reputable firms, that in turn show respect for the environment and human-rights in their production. With the fabric pictured above, not having been made by the original Japanese manufacturer, we have no way of knowing which toxic chemicals have been used. Not to mention the blatant copyright infringement.

Is it okay to pull the wool over your customer’s eyes? No!

When I founded Mee a Bee the news was full of sickening stories of food contamination, dangerously high levels of poisonous chemicals in children’s toys, and mis-labeling of everyday products designed for children. I decided that if I was going to make anything for kids then it would be as safe as possible. This has been my philosophy from day one.

Do you feel a moral obligation to run an ethical business? I do!

The laws in Japan are quite strict and most of the big fabric manufacturers have made great strides toward being eco-friendly and safe. They’re using sustainably grown hemp, which requires less pesticide and water in growing. Dying and printing is done with chemicals that have a lower impact on the environment than those used historically. Stringent testing is undertaken to make sure the chemicals are not toxic to babies and children. It’s also important to me to know that Japanese labor laws preserve minimum ages and wages for the work force.

 non-toxic strapping used in meeabee bags

Knowing that the human body is like a sponge and that skin readily absorbs many chemicals I was pleased to find a local supplier of strapping for the shoulder straps of my bags that is color-fast, washable and  formaldehyde-free. Yes, the embalming fluid! It’s also used as a setting agent for dyes and inks in fabrics. I do not want that in my kids’ bags.

Most of my customers are small children. It wouldn’t be unheard of for a toddler to put the strap in his/her mouth … for that reason I never use metal buckles or magnetic clasps in case of lead poisoning. If I do use a plastic buckle I avoid those that have used the toxic chemical to make plastic softer. Even the thread I use has Oeko-Tex certification, a European standard governing the use of certain chemicals in fabric manufacture. Everything I use is made here in Japan.

Parents: do these issues concern you? They should.

It’s become quite fashionable in recent years to go green. That’s a good thing. It would be easy for me claim to be doing all I can. My small business flies under the radar in a lot of respects. But ethically and morally I want to do the right thing. So I’m taking a greener approach. I don’t want toxic things in my home, after all I have kids myself. Nor do I want to support polluting the environment or using underpaid labor. Fabrics, buckles and other notions can all be purchased very inexpensively off-shore. But at what cost really?

safely made bags for children by mee a bee

I sleep well at night knowing that my bags are made from safe materials for children. And it doesn’t hurt that they are 100% cute!

Do what you love

Sunday, February 19, 2012

made with love

I had no idea you were so creative! I can’t tell you how many times I have heard this over the past few years from my dearest friends. I still remember the sting from a comment my husband made about my lack of creativity. It seems to come as a surprise to my loved ones that I spend my days sewing and talking about our craft-inspired life on my blog.

It’s true I am not a terribly artistic person. I don’t have any formal training in my craft. What I do have is a passion for what I do. I have a growing entrepreneurial spirit and am constantly learning how to market myself and my wares better. I have the drive and energy to tackle my work head-on. I have a strong work ethic and am a perfectionist. I am committed to being successful.

Honestly I could have applied these personal traits to any business, creative or otherwise. My point is that you don’t need to be a naturally creative person to run a creative business. All it takes is the seed of an idea. If you’ve seen an opportunity then it could be yours for the taking. Don’t be afraid to try new things, branch out of your comfort zone. Be prepared to work at your craft and hone your skills.

Above all don’t worry what people will think, especially your nearest and dearest. Try not to be discouraged by the naysayers. Not everyone will love what you do and that doesn’t matter. Share what’s in your heart, find your voice and people will listen. If you have found something you love then you owe it to yourself to give it a go. We all have the ability to create. That creative spirit might just need some coaxing and nurturing. I know it’s a cliché but it’s so true: Do What You Love. Love What You Do. Or in the words of Holstee, Do What You Love and Do It Often. Get inspired by this video.

Ringing in the New Year Japanese-style

Thursday, January 5, 2012

new year in japan

After the craziness of Christmas we look forward to the slow pace of New Year’s here in Japan. It’s a lovely peaceful celebration for us – just our family of four and lots of food.

As usual I left everything to the last minute. By the time I made it to the store to get some flowers they had sold out of everything. Time to improvise! My garden is in a sorry state after a very hot and dry summer but I managed to find a few pretty camellia, some winter berries and a few sprigs of pine. My vases, the table runner and the wreath were all grabbed late on New Year’s Eve from the dollar shop. I think it turned out just fine. My family of boys really don’t expect perfection.

We’ll eat this food for breakfast then depending on the weather we’ll take a stroll down to our local shrine to pray for good health and prosperity. After that we’ll take the kids to the beach and hope for a breeze to fly their kites – a very old traditional New Year’s day past-time in Japan. It will be a very relaxing day.

Akemashite Omedetou Gozaimasu! (Japanese: Happy New Year everyone).

Almost handmade: Dressing Up Store Bought Gifts

Friday, December 16, 2011

personalize a store-bought gift

Every year I have lofty dreams of making beautiful lovingly hand-crafted gifts for my nearest and dearest. Then reality sets in. Quite simply I run out of time. This year I am not going to beat myself up over it. I’ve bought most of my family presents, things they want and need. But I’ve added some wonderful personal touches which make my gifts just a little bit special.

My five year old son Tyler is an aspiring restaurateur. For him I found the adorable wooden Pizza Party set from Melissa and Doug. I’m sure he’d enjoy playing with it for a little while but with a few simple handmade additions to the set he’ll love it for months or even years. Now he’ll be the Head Chef at Tyler’s Place!

I found a large piece of gingham check fabric in the bargain bin at the fabric store. From this I’ve sewn a tablecloth and a cafe curtain. From the dollar shop I bought a small blackboard then using a paint pen I made the sign. I copied the font free-hand from Dafont.com. Also at the dollar shop I found a spring-loaded cafe curtain pole. It’s adjustable to any width for a doorway or window, even between the dining room table legs. Most self-respecting Pizzerias have a red rose and a candle in the center of the table, don’t they? Mine is plastic and adds that extra something!

Here are some of my other ideas for personalizing your store-bought gifts:

Calendar – make small stickers for the kids to stick on with things like ‘birthday’, ‘field trip’, ‘sports tournament’ already printed on. This is great for little ones who cannot write yet. It also teaches older children to use a calendar correctly and take some responsibility for their daily schedule.

Books – make book plates or book marks. There are so many free printables to download. Visit the publisher’s website for activity downloads and fun stuff to do. This is another excellent way to encourage more reading and enthusiasm for books.

DVDs – classics like The Polar Express have websites devoted to extra activities that compliment the movie. Print out tickets, recipes, screening-time posters. Bundle it together with the necessary marshmallows and hot chocolate mix!

Drawstring bags are another favorite yet practical way to make a gift special. Last year I gave my nephew a pair of kid’s binoculars. I found a nature-inspired fabric and whipped up a storage bag for them. My niece received a little bag to keep her growing collection of Sylvanian Families creatures in.

I hope this has given you some ideas. There’s still time to stamp some handmade love on your gifts!

Taking your business global for the holiday season

Saturday, November 5, 2011

global shipping for small business, mee a bee, small business holiday tips

Have you ever stumbled upon a truly amazing online shop, oohed and ahhed over something wonderful, decided on the spur of the moment to buy it … only to find it’s not shipped to your country? This happens to me all the time. It’s so frustrating!

If you are not offering international shipping, may I ask why not? I’m sure you have your reasons but with the holiday season fast approaching I encourage you to review your shipping policy.

I’ve been told it’s tiresome to go to the post office and face the long queues. Have you checked out the amazing resources available on the USPS website? You can print postage labels at home, pay by credit card and even order free packaging supplies! It really couldn’t be easier. As far as I can tell the Postal Service is really trying hard to support small businesses like ours. Maybe they deserve another look.

Glancing over the prices for shipping internationally you might cringe at $26.95 or $12.95. I might too BUT why not let me, your potential international customer, be the judge of how desperately I want your wonderful product? Last night I ordered a really cool notebook for my son’s upcoming birthday. It was $9.95. Postage was $14.00. Yes, more than the item itself. I really wanted it … so I ordered two notebooks for the same postage. I’ll give one to a friend. That made it seem more worthwhile in my mind (whether you agree with my logic or not it wouldn’t matter if I was one of your customers).

How do you know if there is or isn’t a demand for international shipping in your store? Hopefully you have signed up for some kind of statistical tracking for your store traffic. I like Google Analytics which is supported by many shopping carts including Etsy, Big Cartel and Shopify. Take a look at the map and graph below.

location of visitors to my website

Over the given period I had 651 visitors to my site. I’m located in Japan but just 7% of visitors to my site came from Japan (it’s my seven friends clicking links on my blog!). The other 93% of potential customers are scattered around the world so you can see how essential it is for me to ship globally.

We’re well into the biggest selling period of the year with just under two months until Christmas and other end of year celebrations. Wouldn’t you like to tap into the biggest market possible?

One last point. Check the cut-off dates for delivery for Christmas. Display this information prominently on your website. For my shop, Mee a Bee,  I have modified my main logo to include the vital information. It will display on every page of my site. Changing the banner or logo is also a good option if you cannot edit your website layout such as for Etsy shops. Have a go at making your own banner or get someone to help you. (Etsy has numerous tutorials about this topic).

Have a great and prosperous holiday season! We’d love to hear if you do make a change to your shipping policy – tweet us @ohmyhandmade with the news: “now shipping globally” and let us know how it works out for you!

Creative Inspiration from a Foreign Land

Saturday, October 8, 2011

creative inspiration from japan, mee a bee, felisimo, couturier magazine

A trip to the newsstand is one of the best creative pick-me-ups. Here in Japan I am absolutely spoiled for choice when it comes to magazines about living a creative life. My favorite go-to magazine is actually a craft kit mail-order catalog. Unfortunately delivery is not available outside Japan but if you have a foreign-language enabled computer then the website is a real treat. You can view the current catalog online and there are tons of gorgeous photos to look at.

Of course I would love to be able to order every single thing but I am happy to simply be inspired by the wonderful quirky color combinations, the visually fascinating photo layouts and the use of different fonts and page elements. The whole magazine is a delight to ‘read’ from cover to cover. It’s bright, cheerful and overall uplifting. I am always full to the brim of ideas and things to try in my own business since I wear all the hats – designer, maker, photographer and sales manager.

The magazine is called Couturier and to view the digital catalog click the pink square on the right immediately under the large scrolling picture banner. Please remember that all the photos, text and project ideas are copyrighted by the publisher Felissimo (the same company who brought us the wonderful 500 Colored Pencils ).

If a trip to a real bookstore is more your cup of tea then pop over to the Kinokuniya website to see if there is a store near you. Japanese craft books rank right up there with sushi and cherry blossoms if you ask me.

Lessons Learned On Vacation

Sunday, September 4, 2011
Tirau Sheep

New Zealand is open for business

I spent my vacation swimming with my kids, skiing with my father and drinking coffee with great friends. My business couldn’t have been further from my mind. I closed up shop, packed my suitcase and headed to the southern hemisphere for a cool winter holiday. Did I fret over a long break away from the hub-bub? It was just what the doctor ordered!

I met an old friend for coffee. We quickly caught up on the personal stuff and then moved on to talk shop. With the kids under our feet and really limited time one phrase really struck me:  ”It’s hard but every week I sit down at my desk and do it all over again”. She was referring to the daily-grind activities like sending out the e-newsletter, updating the blog and checking in on Facebook. I agreed with a sigh, these things are so important, yet so time-consuming when you wear all or most of the hats.

The following week I had coffee with another friend and small biz owner. We had lost touch for a while and she admitted she has taken a step back from the online world. “Business has never been better!” She explained that things became a lot clearer when she wasn’t caught up in the clutter of constant updates.

The key lesson? Balance. Find the online and offline solutions that work for you then stick with them. As with any task, make sure your energy is well-spent.

Customer service. Over the course of three weeks I experienced some outstanding service. It was wonderful to see so many people truly enjoying their jobs and representing their companies so well. Some even took the next step and invited me to share my views. “We’d love to see a photo of your road trip on our Facebook page!” “Send me an email to let me know if our honey makes it back to Japan with you!”

The lesson? Companies big and small companies are open to hearing the voices of their customers. Want to know what your customers think? Just ask! Is there value in good feedback? Absolutely! The good, bad and the ugly? There’s always room for improvement.

I took over 300 photos while I was away. About 90% of them are of my kids which is what vacations are all about – making time for family. At other times my business mind kicked in. Strolling around a farmer’s market I was inspired by all the dedicated growers heartily sharing their finest on a crisp Sunday morning. Snap a picture here, snap a picture there. Gorgeous packaging, innovative marketing and many ideas to mull over. I just wish I could have photographed the enthusiasm and pride.

Later this month New Zealand will host the Rugby World Cup. It’s a huge event for this tiny nation of rugby-crazy sport’s fans. The games aside it’s a great opportunity for many businesses to profit from the large numbers of international visitors. The whole country is expected to put its best foot forward and welcome the guests. This isn’t hard if you “Do what you love and love what you do”.  It’s become such a cliche but you really can’t go wrong with it.

I hope you enjoyed a refreshing summer break. Are you ready to put your best foot forward?

Meeting the Makers: Jacqui of Mee A Bee

Friday, June 3, 2011

mee a bee, japanese handmade, handmade ballet shoe bag tutorial, sewing tutorial

by Jacqui Miyabayashi of Mee A Bee

My youngest started kindergarten here in Japan two months ago. It was a flurry of activity to prepare all the things he needed including seven bags of very specific dimensions. They could only be handmade.

Even though I sew a lot I still needed to consult a pattern for the many kinds of bags required. Luckily at this time of year easy-to-follow instruction leaflets can be picked up free.

I found a pattern on the Clover website for a shoe bag which I think would be perfect for little girls’ tap or ballet shoes. Obviously the pattern is all in Japanese, which even I struggle with but since it’s illustrated it just takes a little patience and some sewing know-how to work out what to do. The pattern recommends using quilted fabric as it is quite rigid, making it easy for even the youngest child to put their shoes away after class.

Here is a step by step photo tutorial for making your own little bag:

mee a bee, japanese handmade, handmade ballet shoe bag tutorial, sewing tutorial

I followed the illustrated instructions from the Clover website, here. Scroll down to page 11.

What you need:
25mm wide acrylic strapping, 1 x 10cm long, 1 x 30cm long; 1x 25mm wide D-loop; quilted fabric 65cm x 25cm.
Seam allowance = 1cm. Use a large needle suitable for denim or heavyweight fabric.

Happy crafting!

{Tutorial} Sew A Lovely Handmade Bag!

Wednesday, May 4, 2011

by Jacqui Miyabayashi of Mee A Bee

For my business, Mee a Bee, I make bags for children. I love it and think I have found my niche. However, I do enjoy sewing larger bags for friends or even myself from time to time. I’m as much a fabricaholic as the next person so I dig into my stash when I feel the urge. My mother has a matryoshka bag which I made for her birthday last year. She uses it everyday and proudly tells people ‘her daughter made it’. I think a handmade item is a great gift to give and receive. I’m happy to answer any questions about this tutorial. I’d love to see photos of your finished results.