Marketing & PR

How Attending Altitude Summit Helped My Business

Tuesday, January 31, 2012

Are you thinking of attending an event targeted at people in your field of business? Perhaps a conference, a camp, classes, or workshops? Waiting to see what Jessika’s brewing up so the Oh My community can meet? Besides having a fun time at business events, how do you determine which will be good investments?

When the internet started buzzing about Altitude Summit (a conference primarily for design bloggers) last fall, I pricked my ears up and started thinking about it. Although I’d never attended an event like it before, I couldn’t get the idea out of my head, and ended up convincing three of my Aeolidia teammates to pack up and share a luxurious room at the Grand America hotel in Salt Lake City with me.

Chris, my business partner and husband, thought if I was going to invest in the conference for business purposes, I’d better make it worth my while, so he insisted I send an email to Alt offering to help out. Public speaking is not in my self-created job description, but I sent that email off, heart pounding. I ended up speaking on a panel with three very talented folks regarding Web Design: Dos and Don’ts.

I was pretty sure that attending Alt was going to be fun, but the cost of attending adds up. Would it be worth it for my business? We were going to Alt as service providers, not as their target audience. We hoped to meet, greet, and network, but were unsure what the return on our investment would be.

Less than a week after going to Alt, I’m confident that it was a good business decision, and here are some reasons why:

I finally got to meet my team!

I have nine full time designers and developers at Aeolidia, and aside from the pals in Seattle, I’ve never met them, and hadn’t even talked to them on the phone. Alt Summit gave us a time and place to meet up and get to know one another. Aside from just having a fun time chatting with Lauren, Meg, and Zoe, Shoshanna and I had some invigorating and useful business conversations with them as well. It has been great and pretty easy with us all working remotely, but I can see now that it would be nice to have everyone right there with me to bounce ideas off of. Meeting in person was valuable and I expect it to strengthen our team. If you have a chance to meet people you work with, definitely do it, do it, do it!

I am more firmly established as an expert in my field.

We have been pretty much keeping to ourselves, designing and building nice websites, nose to the grindstone. Before this, we didn’t have much to put on any kind of press or publicity page on our site, but now we have this bit of recognition to add to our testimonials and portfolio as a reason to trust us. Contributing to an event like this reflects well on your business.

I have a better understanding of what our clients are looking for.

Since this conference was geared toward an audience that we want to speak to, we could look at all of the panels, roundtables, and classes from the point of view of our potential clients, and learn more about what they’re interested in and concerned about. I took good notes on the panels and will be sharing those as blog posts, newsletters, and plans for our clients. It’s easy to think of everything from your own perspective, but extremely helpful to get into your clients or customers’ heads when making business plans.

I met colleagues.

It was so much fun talking with other web designers and people I’ve been planning and collaborating with. I also got to introduce myself to people I admire. Talking to the people I already know online helped me feel more connected with them and will likely make it easier to collaborate with them in the future. A cheery “hello” to people I don’t know makes it easier to approach them going forward. Don’t think of others in your business as competitors, but instead as colleagues who you can learn from and share connections with.

I made plans with clients.

A few of the business owners we’ve worked with over the years were at Alt, and we got to talk with them in person about how their sites are working now, how they want them to work, and what plans they have. It’s always more personable to chat with a client in the flesh than to send an email, but we don’t often get the chance to do that. Speaking personally to your clients or customers is a great opportunity to both review and plan.

I got to chat with potential clients.

I also talked to a few people who are planning to work with us in the future, and it was exciting to hear that we’re on at least one person’s 2012 goal list. Apparently, Shoshanna introduced herself in her watercolor class and found a fan! Again, back to that “nose to the grindstone” thing, I truthfully didn’t understand how far our reach is at the moment, and it feels very exciting to know we’re being noticed and to make plans for being seen even further. Having all your hard work validated can push you to do even better.

I was motivated.

This conference, in particular, was extremely motivating to me. In part because of the panels and keynotes, but it also felt great to be surrounded by creative people who were planning out their own lives and trying to make things that are the best and the most beautiful. If you’re like many creative people, you probably spend a lot of time surrounded by people grudgingly heading off to their 9 to 5 job, or family members who are worrying about your own financial security. It was inspiring and validating being around so many people who that was not the case for. The right people and atmosphere can energize you to dream big for your business!

I got out of the house!

Let me tell you, I spend a lot of time in my house. Which I love. Perhaps I love it a little too much. Knowing that there is a real world out there composed of all the people I’ve been emailing, chatting with on Twitter, and working on projects with is a breath of fresh air. Dabbling into that world for a moment makes all the tweets and blog comments and whatnot more real to me. Introverts! Fight your inclinations for a moment and stretch your wings a bit.

This all sounds pretty great, right? I would recommend finding places to meet with your community, or making places to meet. On the airplane back, I read an article in Uppercase magazine about various design camps that are worth looking into. There was talk at Alt about all kinds of group meetups, from people wanting Pinterest meetups to BurdaStyle’s global meetups, and other community projects. Of course keep an eye out for Jessika to bring the Oh My! community together. I hope to do more things like this in the future, so if you see me around, please do say hi!

Stay Calm! Businessy Goodness & Services are here

Wednesday, January 25, 2012

On the 1st of January I declared 2012 the Year of the Creative Entrepreneur-now its time to make good on this promise. Are you ready?

oh my handmade guide to businessy goodness, resource guide for creative entrepreneurs

For almost 2 years I’ve had at least one email a day from creative businesses asking me everything from how to choose a designer  to where they can find help with marketing + all things in-between. You want to know the ins and outs of hiring help and I love replying and referring to various resources and services or finding someone with the answer to write for us. The best part is watching these collaborations lead to amazing things or transformations!

In my decade of community work I loved being the girl with the answers. When a youth was suddenly homeless I knew where to go. If a small non-profit wanted to expand I told them how to find funding. I could connect a new mother struggling with breastfeeding or postpartum with the help she needed.When a young girl told me she was being abused or wanted to change her life, I knew who to call and what to say. I loved this part of my work the most!  I always kept a binder stuffed full of numbers and contacts so that I could easily find the right info. Over the years I made a number of different resource guides for youth, families, and communities.

So when I was brainstorming ideas for how I could bring my all skills to Oh My! Handmade and our own community I had a major eureka moment. Why not create a resource guide specifically to help creatives navigate growing their businesses and find the help they need? One that would reassure as much as it informed and inspired…the Oh My! Handmade Guide to Businessy Goodness was born.

Inspired by your questions, emails and tweets, our guide is going to put the information and contacts you need into one easy to search place. When you are ready to grow and expand or if you are already in the process our guide will be there to help. Of course it will also be beautiful, creative and engaging, just like Oh My is. I got playful and created a guide that I think is the love child of the Hitchhikers Guide to the Galaxy and the Yellow Pages (but not in a copyright infringing sort of way). No boring list for us, this baby will be fun AND functional! The place to come when you need to know where to turn.

<<download the promo kit>>

Available here April of 2012 the guide will be offered by donation with a suggested price of $2. Our Shopping Guide is also getting a makeover and will become an online extension of the guide. Exciting times!

<<check out the online guide>>

Do you offer a service, supply or resource for creative entrepreneurs that needs to be showcased in our guide? Join us now! Ad space is available to fit all budgets starting today but spaces are very limited and must be reserved by March 1st.

<<buy your ad here>>

I am making a home for all my skills here on Oh My! and have created services + supports for creative businesses-I have my wand and am ready to sprinkle magic stardust on your business!

<<visit services & supports>>

Let’s get excited about April and make sure all the right services and supplies are listed in our pages. Does the idea make you shout hallelujah, this is just what I need? Thinking of someone or something that a creative biz owner HAS to know about? A question you need to see answered? Tell us in the comments or shout it out on Twitter. Let everyone know that this is something our community has been needing!

<<Tweet it out!>>

PSA: Stay calm. Please don’t panic: the @ohmyhandmade Guide to Businessy Goodness arrives April http://bit.ly/zxhdAy #omhg click to tweet 

The love child of the Hitchhikers Guide & yellow pages the @ohmyhandmade Guide to Businessy Goodness is due April http://bit.ly/zxhdAy #omhg click to tweet

Psst! You should be in the @ohmyhandmade Guide to Businessy Goodness because… http://bit.ly/zxhdAy #omhg click to tweet

3 words to nix from your vocabulary today

Tuesday, January 24, 2012

I don’t know.

Those three words, said in unison and uttered without thought, whispered, spoken, screamed or umphed will slowly, but surely, do no good. It really doesn’t matter if you work independently or dependently. I don’t know is at the top of the toxic-communication chart.

Think about it.

“Does this come in blue?” I don’t know.

“Can you fix this for me?” I don’t know.

“Will you deliver that product by next week?” I don’t know.

Fail. Fail. Fail.

When a question is asked an answer is needed and wanted and hoped for and expected. I don’t know dismisses all of that with the shrug of a shoulder and the bat of an eye.

In the rush of daily business and life it’s important to remember that answers don’t need to be delivered immediately. Really. It’s okay to replace I don’t know with I’ll find out or let me get back to you. At least then you will show that you’re actively trying to help someone by answering their question.

As if that’s not reward enough, you might actually be surprised by what you learn when you start hunting for an answer.

 

Finding Your Perfect Online Print Shop

Tuesday, January 17, 2012

screen printed poster by whatkatiedoes

Screen printed poster by whatkatiedoes 

A new year for small businesses means new marketing projects—and most often these fresh ideas require printing. I’m often asked by my clients where should they go for online printing services? Here’s a quick guide to finding your perfect online print shop:

A Match Made in Heaven

They will have free sample kits.

I love it when printing sites offer free sample kits. It’s “proof in the pudding” as they say. They are so confident in their work, they’re willing to bare it all before you buy. I prefer sample kits so I can have something tangible in my hand for comparing to other sample kits, confirm a crisp print in varying finishes, and to get a good idea for how large an item is.

(read more…)

2012: An OMHG Wishlist

Friday, January 13, 2012

“Wish” – Something Monumental

With a new year brings (hopefully) a new zest for life … and business!

This year, we vow, we will live bigger, shine brighter, make more, spend less, reinvent, redesign.

But, of course, that’s a lot to ask of ourselves. So in 2012, why not reach out for help when you need it? There are so many resources out there for small businesses – so many it can be pretty overwhelming to sift through it all and find exactly what you need to know.

Oh My! Handmade Goodness has grown into a wonderful resource for creative entrepreneurs – full of inspiration, useful tips, and support. Jessika, the contributors, and readers are bursting with practical know-how.

(read more…)

6 Twitter New Year’s Resolutions for your business

Wednesday, January 11, 2012

http://www.etsy.com/listing/79012900/twitter-propaganda-poster-version-2

Image: Twitter Propaganda Poster from Justonescarf

January is the time of year when millions of us resolve to do things differently.

Eat less.

Exercise more.

Stop smoking.

Launch a business.

Drink less alcohol.

Get to grips with Twitter for business.

And by February, many of us are back to eating cake, lazing around in front of the television every evening, and not understanding what on earth Twitter is all about.

But 2012 is going to be different – it’s the year when Twitter is going to bring you results for your business.

(read more…)

Get your website ready for the New Year!

Tuesday, January 10, 2012

get your website ready for the new year, moxie pear, lisa bacon

Performing periodic maintenance on your website is an important part of owning an online business. The New Year is a perfect time to clear out the cobwebs and get that website ready for all of the awesome that the year will bring! I always tell my clients to think of your website as your store front. If you owned a brick and mortar shop, would you change and update the displays often or would it sit there with the same tired look all year? My guess is that it would be cleaned every night and that you would have fresh displays with every season. So why not do the same thing with your website? Ok, before I get ahead of myself, the following is a list that I would recommend with explanations to help you along.

Check your domain
You want to make sure that the contact information is up to date on your domain. You also want to have it registered for as long as possible so if it expires at any time this year go ahead and renew it. Instead of opting for the standard year, go ahead and renew it for 3 years or more! Search engines love to see a domain that has been around for awhile and intends on staying so the longer you renew, the better.

(read more…)

my marketing resolutions for the new year

Wednesday, January 4, 2012

On December 13th Liz Gumbinner, editor-in-chief of Cool Mom Picks, included my personalized placemats in a Today Show segment featuring last-minute personalized gifts that could still be ordered in time for Christmas. Within 24 hours I received more than 550 orders including more than 900 placemats, which we print and laminate in-house.

My employee, Jen, and I are used to getting about 30-35 orders per day during the holiday season, which keeps us both busy working full-time. Even though I knew the week before that there was a good chance our placemats would be included in the segment, we were completely overwhelmed and unprepared for such a huge number of orders, all of which needed to be shipped within seven days so they’d arrive in time for Christmas.

For the next week we both spent almost all of our waking hours working at a frenzied pace. My husband took two days off of work to help out, and several other friends and family members pitched in as well. Miraculously we had all of the orders shipped within a week. I was thrilled with our accomplishment, but my celebration was short-lived.

(read more…)

Meeting the makers – an elf’s nine to five

Thursday, December 22, 2011

retro elf print by TheGinghamOwl

image: holiday elf print by TheGinghamOwl 

This month OMHG editor Jessika has asked contributors to embrace the fun of the festive season and make posts fun – so I caught up with an old friend, Binky the Elf, on Skype, to find out how he manages his creative business in the busy weeks leading up to Christmas.

561-year-old Binky lives and works in Lapland, where he designs and makes traditional wooden toys for Santa Claus to give to good children at Christmas.

Thanks for talking to me Binky.  Can you tell us a little about how you ended up making toys for Santa?

“I learned how to make toys from my dad.  He was always carving wooden animals for us when we were little, but I wasn’t confident that I could do it for a living.”

“My first job was shovelling snow for the chief elf, then when I turned 100 I decided I had to make some changes in my life and do something that I was passionate about.  Designing and making beautiful and unusual toys was a dream for me – but one that’s come true!”

The competition to work for Santa must be enormous.  How did you make your toys stand out?

*smiles*

I wanted to make sure I got his attention.  So I carved a wooden model of Santa’s sleigh, complete with elves and reindeer, then I made some tiny toy presents to go inside the sleigh, and carefully packed them in a miniature red sack that my mum made.”

“Then I delivered it by hand to the big guy himself, catching him as he left work one evening.  He loved it, and asked me to come and work for him straight away – the model sits on his desk even now.”

What’s it like supplying such a key client?

“It’s a good life.  We work shifts in the lead-up to Christmas to make sure we get all the presents ready on time for the kids.  I normally do the early morning shift, from 6am until lunch, then a few of us grab a bite to eat in the cafeteria with the reindeer.”

“You can’t get better than working alongside your best friends, doing something you love, and singing along to All I Want for Christmas is You by Mariah Carey.”

We love to take a peek inside other crafters’ creative spaces – can you tell us a bit about where you work?

“All the elves work in Santa’s workshop – it’s a large facility with seven smaller workshops inside.”

“My craft area is in the wooden section, and is the perfect space – I have all my chisels around me, photos of the kids on the walls, and a box of wood under the desk, from birch and oak to pine and beech.”

“But the best thing is there’s no need to pack it all away at the end of the day.  I just set my tools down, switch off the little light above my workstation, and head home!”

Your job is very seasonal – can you share any tips on how you manage your workload?

“You’re right that the end of the year is crazy for all the elves, but we make the most of the quieter time in Spring and Summer by revamping our product ranges and overhauling the workshops.”

“In March 2011, I had the time to work on the design for a new wooden kart and it’s been one of our most popular toys this Christmas.  Those seasonal lulls are essential to keep the creativity fresh.”

What are you most looking forward to after Christmas?

“I’ve booked a week away in Paris for the family in January, so we’re all counting down to that.  It will be nice just to have a little more time to focus on the simple things like watching the Northern Lights and catching up with friends.”

Thanks so much, Binky, for taking time out of your busy schedule to talk to us here at OMHG.  Good luck with the end of year rush and have an amazing holiday in the new year.  wWe look forward to seeing next year’s new product range.

Follow Santa Claus’s progress around the world online and tell us how you manage the demands of Christmas in the comments below.

how to get ready for the holidays… from a retailer’s perspective!

Monday, November 28, 2011

While joyful and celebratory, this time year can also be very stressful for many people. Whether it’s figuring out when and what to get everyone on their lists, or just trying to stay on budget, there are many things that can turn this time from fun to foul. It is our job as retailers to bring out the FUN again!

At Pink Olive, 
here are some of the ways that we are getting ready for the holidays while trying to make them as special and enjoyable as possible!



1. Having a Pre-Holiday sale! Reward customers for shopping early. It’s WIN-WIN!

2. Encourage customers to become VIP members so that we can help them cross off everyone on their lists. They get to sit back, enjoy all the benefits and get major kudos while we do all the work!



3. Make signs that are not only beautiful but also work as mini-sales associates!
Here is my formula:
* Headline – Talk about the “benefit” of buying this product
* Sub-text – Name of the item featured
* Price – How much is it?

Here is an example:

Luxurious Spa Experience Without Leaving Your Home
Organic Nectar Body Wash
$28

4. Make a list of your stocking stuffer ideas and be in-stock with your best sellers! Create a special stocking stuffer section in the store with items that are less than $25, small enough to stuff those awesome stockings! This is the time to be in-stock with your best sellers and bring it home :)



5. WOW them with your visuals. If you have a window display area, grab people’s attention by luring them into the shop with a gorgeous display. People want to feel festive & jovial and nostalgic over the holidays. Give them that experience and you will have customers for life! If you are showcasing your merchandise at a holiday fair, make your booth count!
 Partner with a professional window dresser or prop stylish to help transform your display. We are excited to collaborate with glitter+RYE this holiday. We can’t wait!

BONUS tip – give back to your community
! At Pink Olive, we will be hosting the very first Milk + Bookies in-store event on Saturday, December 3rd, 2011 from 11am to 3pm. In launching our new foundation, feedforlife.org, we will match all book donations made that day.

What tricks do you have up your sleeve this holiday? I would love to hear your ideas in making this holiday the BEST one ever!